How to Fail on Twitter

I love Twitter.

Without question, Twitter has increased my visibility, created thousands of leads for my small business and produced dozens of sales for my products and services.

And every single day of the week, I run into quite a few self-proclaimed “Twitter-Experts.”

Of course, as with any industry, I find that all of the soapbox experts fall into one of three main Twitter categories:

1) The “Twitter Virtuoso” with interesting and often remarkable advice;

2) The “Quasi-Twitter Expert” who has an average suggestion here or there;

3) The “Twittering Fool” who shouldn’t even be on Twitter in the first place.

There are hundreds of great tips and strategies that come from savvy small business owners who are truly boosting their income through the power of Twitter. However, beware of those crows who are masquerading as eagles. If you listen to them, your Twitter days will be incredibly disappointing.

Here are the five worst tips I have personally received regarding marketing on Twitter:

1) Don’t Promote Yourself.

This is bad advice on so many different levels. Obviously, any  small business understands that you don’t jump on Twitter and start tweeting “Check out my product…it’s really the best one in the world!” This just goes without saying.

However, if you are using Twitter as a marketing tool you need to do a bit of balanced marketing. There are only so many Tweets in which you can tell your followers what you are having for dinner until people start to unfollow you.

Twitter is a two-way street. Of course you are there to ask questions, listen and interact with your followers. But, you also need to let your followers know about blog posts, articles and press releases that highlight you and your business. Don’t be afraid to do a bit of self-promoting.

2) Don’t Autofollow.

I absolutely disagree with this advice. I use SocialOomph to automatically follow everyone who follows me. I then get to know whom I am following through their Tweets. If I find they are annoying, rude or inappropriate, I unfollow them.  But, how can I make a decision to follow someone based on a 160-word profile?  For all I know, this person could be the next Faulkner with some of the most profound Tweets known to mankind.

I can only decide if someone is worth following AFTER I am following them and reading their Tweets. I truly believe that it is in good taste to follow everyone who follows you and then unfollow those who are not compatible with you. Not to mention that it takes too much time to manually decide whom to follow and whom to ignore.

3) Don’t Use Automated Software For Posts.

There are some individuals that believe that automated posts (posts that you preschedule through a service like socialoomph) are too impersonal. However, I preload helpful marketing and small business quotes into socialoomph.com and auto-send them out throughout the day to my followers. Many of my followers love these quotes and actually look forward to them. Plus, it keeps my small business in front of my followers as much as possible.

Of course, I also log into Twitter every day and interact personally with my followers as well. I believe that if you combine auto-posts with personal interaction, you will leverage the power of Twitter in a much more meaningful way.

4) Keep Daily Stats On How Many People Unfollow You.

This is one of the strangest tips that I have received. First of all, who has time for this? And second, I really don’t care who unfollows me. Really. If someone doesn’t like my Tweets, then they SHOULD unfollow me. I am not on Twitter to make sure that everything I say appeals to every single person. I am on Twitter to connect with interesting and like-minded people.

5) Your Tweets Should Always Be Witty, Educational or Profound.

Obviously, in the ideal world this would be the case. But, the last time I checked, most people on Twitter are not professional writers, bloggers or word-smiths. They are just regular people making connections. Of course, you should strive to add value and interact with people. But, don’t worry so much that every Tweet is a witty comedy sketch. Just be yourself and have fun.

Twitter is an amazing and powerful marketing tool. However, besides spamming and other illicit behaviors, there are not many “rules” that you must follow in order to be a part of Twitter.

In my opinion, Twitter is mainly about using common sense.  Interact, be nice, ask questions, listen and add value.  And of course, just be yourself and have a little fun.